App / Sports
of 333 collects only what it needs to run your account, process transactions through bKash, Nagad or Bank Transfer, and keep your sessions secure. This policy explains exactly what we collect, how we use it, and what choices you have — with access subject to your local law and eligible regions.
When you open an account, we record the registration details you provide — name, contact address and the credentials you choose. Each time you fund your wallet through bKash, Nagad or Bank Transfer, a transaction reference is logged against your account so that you can review it in your account history and so we can resolve any query you raise. We also collect device and session data: browser type, the pages you visit within the lobby, and session timestamps. This data helps us keep the lobby working correctly on your device and lets us detect unusual activity on your account. Cookies placed by the site record session state and lobby preferences, not personal financial data. Where third-party game content from studios in our catalog loads inside the lobby, those studios may set their own cookies under their own policies. We do not sell or rent your personal data to outside parties. Retention periods follow applicable data-handling obligations; when data is no longer needed for the purpose it was collected, we remove it. Your use of this site depends on your local law and the eligible regions we serve.
This policy covers everything that happens under your of 333 account: how you log in, what you do inside the lobby, and how your wallet transactions are recorded. It does not extend to third-party services that operate outside our domain, even if you reach them through a link we display. Knowing the boundary helps you understand which privacy questions we can answer and which you should raise with the relevant third party.
Login events, session tokens and authentication steps are all within scope. We log when your account is accessed and from which device type so you can spot activity you did not initiate.
Records of deposits and withdrawals made through bKash, Nagad or Bank Transfer sit within this policy. You can review these in your account transaction history at any time.
Pages you visit, game categories you open and the studios whose titles you load are within scope. We use this to maintain lobby performance on your mobile browser, not to profile you for advertising.
External payment gateways, game studio platforms and any sites linked from the lobby operate under their own privacy terms. We do not control their data practices and this policy does not cover them.
You have a set of concrete actions available to you regarding the data we hold on your account. You can request a copy of the personal data we hold, ask us to correct details that are inaccurate, or ask us to delete data where there is no ongoing obligation requiring us to keep it. These rights are subject to the applicable law in your region and to any legal retention requirement that overrides a deletion request — for example, transaction records tied to a completed financial operation. To exercise any of these rights, contact us through the support route published on the site. We will acknowledge your request and work through the steps with you. Where your request involves verifying your identity before we release or amend data, we will tell you clearly what you need to provide. You do not need to give a reason for reviewing your own records; simply open a support ticket and state what you are looking for.
Request a copy of the personal data stored on your account. We will confirm what we hold and how it is used, following the verification steps we outline when you raise the request.
If your name, contact details or any other record is wrong, let us know through the support channel. We will update it once we verify it is your account.
Not sure why we hold a particular piece of data? Ask us. We will point to the collection reason documented in this policy and clarify the retention period that applies.
Where no legal or contractual obligation requires us to keep your data, you can ask us to remove it. We will confirm whether the request can be fulfilled in full or in part, and explain why if not.
If you have a question about this privacy policy, want to exercise a data right or need to report a concern, use one of the contact routes published on the site. We do not publish operating hours we cannot commit to, so check the contact page for the current routes and expected handling steps.
Open the chat widget from any page inside your account. State your query and mention that it relates to your data or this privacy policy so it reaches the right team quickly.
Send your data request or policy question to the email address listed on our contact page. Include your registered account identifier so we can locate your records without delay.
The Help section inside your signed-in account lists the current support routes and links to this policy. Check there first if you are unsure which channel to use for a data-related query.
We apply access controls to your account data so that only authorised processes and staff can read it. Cookies used on the site are session-level or preference cookies; we do not use them to build advertising profiles. Your bKash, Nagad and Bank Transfer transaction references are stored as account records, not shared with unrelated parties. We keep data for as long as it is needed for the purpose collected, and no longer.
Cookies keep your session active in the lobby and remember your language and layout preferences. They do not store payment credentials. You can clear cookies from your mobile browser settings at any time without losing your account.
Access to your account data is controlled through your login credentials. If you suspect unauthorised access, contact support through the published channel immediately and follow the account-recovery steps shown there.
We keep transaction records — including bKash and Nagad references — for the period required by applicable financial and data obligations. Once that period passes and no dispute is open, records are removed from active systems.
When we update this policy, the revised version is published at this URL with the date it takes effect. Continuing to use your account after an update means you have seen the new terms. Check this page if you want to review the current version.
These are the questions we hear most often about data handling, cookies and your rights under this policy. If your question is not covered here, use the support route listed on the contact page.
We store the transaction reference generated when you deposit or withdraw through bKash or Nagad, not the full wallet credentials. You can see these references in your account transaction history. Full wallet credentials are handled by the payment gateway, which operates under its own security and privacy terms.
Access to your personal account data is restricted to processes and staff who need it to operate your account, resolve support queries or meet legal obligations. We do not share it with advertisers or unrelated third parties. If you have a specific concern about who has accessed your record, raise it through the support channel.
Contact us through the live chat or email route published on the site. Tell us you are requesting your account data. We will verify your identity using the details on your registered account, then provide a summary of what we hold and the purpose for which it is kept.
Yes, you can request account closure and data deletion through the published support route. Some records — particularly transaction references tied to completed financial operations — may need to be retained for the period required by applicable law. We will tell you clearly what we can delete immediately and what we must keep and for how long.
If your account becomes inactive, we retain the data only for as long as our legal and contractual obligations require. Once those obligations expire and no open dispute exists, the data is removed. You can contact support to ask about the retention period that applies to your specific account status.
This policy covers what of 333 collects and controls. Game studios such as Habanero and CQ9 supply game content delivered inside the lobby; they may process their own session data under their own privacy terms. We do not control those practices. If you have a question about a studio's data use, refer to their published policy directly.